Privacy Policy

Privacy Policy


Last updated: 16 September 2025


This Privacy Policy explains how Rosemaund Farm Distillery Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, enter our ballots, purchase our products, or otherwise interact with us.

We are committed to safeguarding your privacy and complying with all applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.


Company details


Rosemaund Farm Distillery Ltd
Company number: 15892880
Registered address: Rosemaund Farm, Preston Wynne, Herefordshire, HR1 3PG


1. Information we collect

We may collect and process the following categories of personal data:

  • Identity & contact details: name, email address, postal address, telephone number, mobile number, date of birth (for age verification).
  • Transaction data: details of purchases, payments, and deliveries.
  • Ballot data: entry information, ballot outcomes, and purchase eligibility.
  • Marketing preferences: whether you have opted in to receive newsletters or event invitations.
  • Website usage: IP address, browser type, pages visited, and cookies.
  • Event data: where you register for Wild Kitchen events or other hosted experiences.


2. How we use your information

We process your personal data for the following purposes:

  • To manage and administer ballots for whisky releases.
  • To process purchases, payments, and deliveries.
  • To provide customer service and respond to enquiries.
  • To send you marketing communications where you have opted in (e.g. newsletters, event invitations, ballot notifications).
  • To send SMS updates where you provide your mobile number. We will only use your mobile number to keep you updated about your ballot entry and outcome. We will not use your number for unrelated marketing without your explicit consent. You can opt out of SMS updates at any time by replying STOP.
  • To manage employment or collaboration enquiries (e.g. if you apply to work with us).
  • To improve and secure our website and online services.
  • To meet our legal obligations, such as verifying age for alcohol sales.

You can opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.


3. Lawful basis for processing

We rely on the following lawful bases to process your personal data:

  • Contract: where processing is necessary for the performance of a contract with you (e.g. fulfilling orders, administering ballots).
  • Consent: where you have opted in to receive marketing.
  • Legal obligation: where processing is necessary to comply with legal requirements (e.g. age verification, tax records).
  • Legitimate interests: where processing is necessary for our legitimate business purposes, provided these are not overridden by your rights.


4. Sharing your information

We do not sell your personal information. We may share it with trusted third parties where necessary, including:

  • Payment providers (to process payments securely).
  • Delivery partners (to ship your order).